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Welcome to our store!

Shipping policy

We process orders within 1-3 business days. Shipping times vary by location. Domestic orders typically arrive within 5-7 business days. International shipping may take 10-21 business days. Shipping costs are calculated at checkout. We are not responsible for delays caused by customs or carrier issues.

Return Policy

Return Window: We accept returns within 30 days of delivery.

Condition: Items must be unworn, unwashed, and in original condition with all tags attached.

Process: Contact us to initiate a return. Once approved, ship the item back using a trackable method.

Refund: Refunds will be processed within 5-7 business days after we receive your return.

Exceptions: Final sale items and intimate apparel cannot be returned for hygiene reasons.

How Shop Pay Installments works

Choose Shop Pay at checkout

Select Shop Pay Installments as your payment method during checkout.

Split your purchase

Your order is automatically divided into 4 equal payments.

Pay over time

Pay the first installment today, then every 2 weeks until paid off.

Enjoy your purchase

Get your items right away while paying over time with no interest.

Benefits: No interest, no fees when you pay on time. Quick approval process. Automatic payments so you never miss a due date.

Frequently asked questions

What are the requirements to use Shop Pay Installments?

You must be 18+ years old, have a valid payment method, and meet our approval criteria. Available for orders between $50-$3,000.

Are there any fees or interest charges?

No interest or fees when you pay on time. Late fees may apply if payments are missed.

When will I receive my order?

Your order ships immediately after your first payment is processed, just like any other purchase.

Can I pay off my installments early?

Yes, you can pay off your remaining balance early at any time with no penalties through the Shop app.

What happens if I need to return an item?

Returns work the same way. Once your return is processed, your remaining installment plan will be adjusted accordingly.

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